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Ignite SAP Xcelerate

Terms and Conditions

These Terms and Conditions apply to your use of the SAP Ignite Portal and to every application you make through it. The portal is operated by Excellence Delivered Pvt Ltd ("we", "us"). By ticking the acceptance box when you apply for a course, you confirm that you have read, understood and agree to these Terms and Conditions.

1. Who may use the portal

  • You must provide your own valid CNIC or B-Form number. Each person may hold only one account.
  • You are responsible for keeping your email address, mobile number and password secure, and for everything done through your account.
  • You must tell our team immediately if you believe someone else has used your account.

2. Accurate information and genuine documents

  • All the details you enter and all the documents you upload must be true, complete, accurate and your own.
  • We may check your details and documents at any time, including against original documents.
  • If any information or document is found to be false, altered, incomplete or misleading, we may reject or cancel your application or remove you from a course at any stage, without further obligation to you, and we may report the matter to the relevant authorities.

3. Your profile

  • Once you submit your profile it is locked permanently and you can no longer edit it yourself.
  • If a correction is needed, you must contact our team. Whether to make a correction is at our discretion.
  • It is your responsibility to review your profile carefully before submitting it.

4. Applying for a course

  • The portal checks your eligibility automatically, using only the details you entered. A positive result means only that your entered details meet the published entry requirements. It is not an offer of admission.
  • Submitting an application does not guarantee admission to any course.
  • Selection may include an entry test, a physical interview, verification of your documents and any other stage we set. You must attend these at the times and places we notify, at your own expense.
  • Decisions on selection, including an application being marked not eligible, withdrawn or cancelled, are made by us and the institute concerned, and are final.
  • You may hold an open application for only one course in a program at a time.
  • The schedule you choose is a preference only. The final schedule depends on seat availability and allocation criteria, and you may be offered a different schedule or none.

5. Fees

  • Any fee, including the Commitment Fee, and its payment and refund terms will be communicated separately before it is due.

6. Courses and institutes

  • We and the institutes may change, postpone, relocate or cancel any course, schedule, intake, entry requirement or fee, and may close applications at any time.
  • Course content and any career or employment information are given for general guidance only. We do not guarantee employment, certification results or any particular outcome.

7. Your personal information

  • We collect the personal details, education records and documents you provide in order to assess your application and run the program.
  • These may be shared with the institute you apply to, the program's funding and partner organisations, and authorities where the law requires it.
  • Your uploaded documents are stored privately and may be opened only by authorised staff. Access to them is recorded.
  • By accepting these Terms and Conditions, you consent to this use of your information.

8. Communication

  • We will contact you mainly by email and through the portal, and these count as valid notice. It is your responsibility to check them regularly, including your spam folder.

9. Acceptable use

  • You must not misuse the portal, including by trying to access another person's account or information, interfering with its operation or security, or submitting automated or fraudulent requests.
  • We may suspend or close an account that breaches these Terms and Conditions.

10. Limitation of liability

  • The portal is provided as it is and as available. We do not guarantee that it will always be available or free of errors.
  • To the fullest extent permitted by law, we and the institutes are not liable for any indirect or consequential loss arising from your use of the portal, an application decision, a change to or cancellation of a course, or a delay or failure in delivering a message.
  • Nothing in these Terms and Conditions excludes any liability or right that cannot be excluded by law.

11. Changes to these Terms and Conditions

  • We may update these Terms and Conditions at any time. The version in force when you apply is the version recorded with your application, and you will be asked to accept the current version each time you apply.

12. Governing law and contact

  • These Terms and Conditions are governed by the laws of Pakistan, and the courts of Lahore have jurisdiction over any dispute.
  • For questions, contact us at academy@exdnow.com or at ExD House, 89-I Jail Road, Lahore.